Get in Touch

We’re here to help with any questions about TUL Pens products, orders, or support.

Send Us a Message

Fill out the form below and we’ll get back to you within 24-48 hours.

    📧

    Email Us

    For product questions, order support, or general inquiries:

    hello@tulpensstore.com
    📍

    Our Location

    142 Market Street, Suite 305
    Charlotte, NC 28202
    United States

    Response Time

    We typically respond to all inquiries within 24-48 hours during business days (Monday-Friday).

    🛍️

    Shop Now

    Browse our complete collection of gel, ballpoint, and limited edition pens.

    Shop TUL Pens

    Frequently Asked Questions

    What types of pens does TUL offer?

    We offer a comprehensive range of writing instruments including gel pens (fine, medium, and bold points), ballpoint pens, rollerball pens, and limited edition collections featuring metallic, pearl, and designer finishes. Our signature GL Series retractable gel pens are our most popular product line.

    Are TUL pens available in different point sizes?

    Yes! TUL pens come in multiple point sizes to suit different writing styles. Our gel pens are available in fine point (0.5mm), medium point (0.7mm), and bold point (1.0mm). We also offer needle point options for ultra-fine writing. Ballpoint and rollerball pens come in fine and medium points.

    How can I order TUL pens?

    You can browse and purchase our complete TUL Pens collection through our authorized Amazon storefront. We offer fast shipping, easy returns, and secure checkout through Amazon’s trusted platform. Simply click any “Shop” button on our site to view available products.

    Do you offer colored and specialty pens?

    Absolutely! Beyond our classic black and blue inks, we offer colored gel pen sets, metallic inks, pearl collection pens, and limited edition designs including leopard print and white barrel options. Our colored gel pen sets are perfect for note-taking, journaling, and creative projects.

    What is TUL’s return and warranty policy?

    Returns and warranties are handled through Amazon’s customer service for all purchases made through our authorized storefront. Amazon offers a comprehensive return policy and buyer protection. If you experience any product quality issues, please contact us directly at hello@tulpensstore.com and we’ll work with you to resolve the matter.

    Discover the TUL Writing Experience

    Explore our full range of premium gel, ballpoint, and limited edition pens.

    Browse All Products